Good to know
Heating & Air Questions & Answers
Straight answers to the questions our customers ask most – about AC repair and replacement, heating, maintenance, prices and financing. Still not sure? Call us any time.
- Open 24/7
- Upfront pricing
- Licensed & insured
- In-house financing
Service & emergencies
Are you available 24 hours?
Yes – 24 hours a day, 7 days a week, including holidays. Call (205) 979-7035 for no-cooling and no-heat emergencies at any hour.
My AC stopped cooling. What should I check first?
Make sure the thermostat is on Cool and set below room temperature, check the breakers for the indoor and outdoor units and look at the air filter. If you see ice on the lines, turn the system off and call us.
How soon can a technician get to me?
It depends on where you are and how many calls are ahead of you – often the same day. When you call, we give you an honest arrival time.
Do I need to be home during the visit?
For most repairs, yes – or someone over 18 who can let us in and approve the price. For rentals we can work with the landlord or property manager.
What should I ask before hiring an HVAC company?
Ask whether they work on your brand of equipment, whether you get the price before the work starts, what happens if the repair does not fix the problem, and whether they offer financing for bigger jobs. Reading recent Google reviews from your area helps too.
Do you work on commercial properties?
Yes – restaurants, stores, gas stations, offices, churches and rentals, with after-hours service when you need it.
Prices & financing
How much does an AC repair cost?
It depends on what failed – a capacitor and a compressor are very different. Our technician finds the cause first and gives you a clear price before any work starts.
How much does a new AC or heat pump cost?
It depends on the size of your home, the type and efficiency of the system and the condition of your ducts. We visit, measure and give you clear options with prices.
Do you charge more at night and on weekends?
After-hours emergency visits can cost more than a weekday appointment. You always hear the price first.
Do you offer financing?
Yes. We offer in-house financing on approved repairs and new systems, so you can get comfortable now and pay over time. Call to see if you qualify.
Do you work with home warranty companies?
Yes, we partner with several home warranty companies. Tell us the name of your warranty company when you call.
Repair, replace & maintenance
How long does an air conditioner last in Alabama?
Usually 12 to 15 years. Long, hot summers and humidity are hard on equipment, so regular maintenance makes a big difference.
Should I repair or replace my AC?
If the system is under about 10 years old and the repair is reasonable, repair it. If it is older, uses R-22 refrigerant or needs a compressor or coil, a new system is often the better deal. We give you both prices.
How often should my system be serviced?
Twice a year: the AC in spring and the heating in fall. Our annual and semi-annual service agreements take care of the scheduling.
How often should I change my air filter?
Every 1 to 3 months for most homes – more often with pets, allergies or construction dust.
Why is there water around my indoor unit?
Usually a clogged condensate drain. Turn the system off to protect the ceiling or floor and call us – it is often a quick fix.
Do you still repair floor furnaces?
Yes. We service floor furnaces in older homes and can help you switch to a central heating and air system.
Service area
Which towns do you serve?
Bessemer, McCalla, Hueytown, west Hoover, Pleasant Grove, Midfield, Fairfield, Lake View, Vance, Brookwood, Cottondale, Tuscaloosa and the communities in between.
Do you come to Tuscaloosa?
Yes. Tuscaloosa is about 35 miles down I-20/59 from our McCalla shop, and we serve homes, rentals and businesses there.
Where is your shop?
6957 Lowetown Rd, McCalla, AL 35111.
Do you also do plumbing?
Our sister company, Alabama Plumbing Services in Bessemer, handles plumbing and water heaters.
Get the repairs you need now and pay over time. Call us to discuss your payment options and see if you qualify.

Too hot? Too cold? One call fixes it.
Call (205) 979-7035 any time, day or night, or schedule online. Upfront prices, clean work and in-house financing when you need it.